Firewall configurations

For remote connections, devices need to access the internet through these ports:

  • TCP 443
  • UDP 53

For local connections (clients on the same network)

  • TCP 1-65535 (random from available ones)
  • UDP 1025 – 65535 (random from available ones)

If there is Layer 7 filtering or proxy with protocol filtering on these ports, then the following protocols will need to be allowed:

  • HTTP
  • HTTPS
  • DNS
  • STUN (View Screen action)
  • TURN (View Screen action)
  • ICE (View Screen action)

Our SaaS provides services at the following IPs:

  • 34.160.141.239
  • 34.154.237.22
  • 34.17.63.99
  • 34.149.145.92
  • 34.154.17.2
  • 176.31.162.63
  • 5.134.122.205
  • 34.111.145.111
  • 45.11.117.123
  • 34.49.10.228
  • 2001:41d0:302:2200::b15
  • 2600:1901:0:64f3:0:0:0:0
  • 2600:1901:0:f5a0::
  • 2600:1901:0:af98::
  • 2600:1901:0:7a29::

Additional network specifications are listed below.

Google

https://support.google.com/work/android/answer/10513641?hl=en

[mobile]

Apple

https://support.apple.com/en-us/HT203609

Samsung Knox

https://docs.samsungknox.com/admin/knox-mobile-enrollment/get-started/firewall-exceptions/

[/mobile]

Microsoft

https://www.microsoft.com/en-us/download/details.aspx?id=53602

Note: Network configurations must be supervised by ICT technicians.

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